Responsible Gaming
Gaming Should Be Entertainment
Betting and gambling should only ever be viewed as a form of entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose, and set strict limits before you start playing.
At sydneyhearthealth.com, we are committed to promoting responsible gambling practices. If you're unsure whether your gambling is healthy, please reach out for support.
Age Verification
In Australia, you must be 18 years of age or older to legally gamble. We take age verification seriously and do not permit underage individuals to access betting services. If you are under 18, please do not use our website.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about your gambling activities or spending
- Increased gambling: Needing to gamble with larger amounts to get the same excitement
- Difficulty stopping: Unable to reduce or control your gambling
- Neglecting responsibilities: Gambling instead of attending to work, study, or family obligations
- Financial problems: Borrowing money to gamble or using money meant for bills
- Mood changes: Becoming anxious, irritable, or depressed when unable to gamble
- Failed attempts to quit: Repeatedly trying to stop or reduce gambling without success
If you identify with any of these signs, help is available.
Self-Help Tools & Safer Gambling Features
Many betting operators provide tools to help you gamble more responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive pop-up reminders of how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Time Limits: Set time limits for your gambling sessions
Always use these tools if they're available. Don't hesitate to contact customer support to activate them.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, support is available:
Australia (Primary)
- Gambling Help Online – Free, confidential counselling and information service
www.gamblinghelponline.org.au - Gambler's Help – Counselling service across Victoria
Phone: 1800 858 858 - Problem Gambling Services NSW – Support for New South Wales residents
Phone: 1800 633 635
International Resources
- GamCare (United Kingdom) – Free counselling and support
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Information and resources
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Support and referrals
www.ncpgambling.org
If You Need Help
If gambling is causing you distress or financial hardship, please seek help immediately. There is no shame in asking for support. Contact one of the organisations above or speak to a trusted friend, family member, or healthcare professional.
Your wellbeing is important. Help is available, and recovery is possible.